Who are We? a brief history…
As a new college graduate, I founded this company in back in1988 to fill a glaring hole that I saw in the plumbing industry - the need for highly qualified and trained people to complete specialized work.
I started work as a technical advisor for a large plumbing company in the San Diego area, and from my first day on the job I was stunned to find out how little training and experience their people had - from the owner down to the service plumbers, their level of training was abysmal. They were sending untrained people to job sites and homes to complete work on water and gas systems, often making mistakes and causing damage for their customers.
At this point I realized that there was a specific need for a company with a staff that was well trained, educated, and experienced in sophisticated and complex plumbing systems.
Our Technicians are not just hired off the street - unlike most other plumbing and mechanical contractors, we insist our techs have either a valid contractor’s license or have graduated from a state accredited technical school. All techs working our your property have been through training from the manufacturer or vendor on EVERY product we install for you. We are not “Do it all” company - we don’t do service work or clear drains, because we want to only focus on what we do best.
Another aspect that sets us apart is unlike most speciality contractors, we carry full Commercial Liability Insurance, Workman’s Compensation Insurance, and Commercial Vehicle Insurance for everyones protection - If an un-insured contractor or unlicensed person damages or destroys your property, or even worse injures themselves while working on your property, then YOU are on the hook for the legal costs.
I put my name and reputation on every project we complete - because I and the professionals that work with me are craftsmen who care about what we do for our clients and San Diego area neighbors.
Call or e mail me for any questions.
Brent Norman
Founder and CEO
Waterworks Group Inc.
858-401-7366 x 201
brent@wgiplumbing.com
Insta - waterworksgroup
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